WHY WE COLLECT YOUR INFORMATION

In compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) , Fil Products Service Television Inc. informs you that we collect, use, and process your personal information for the following purposes:

• Processing and evaluating your subscription application
• Verifying your identity and address for service installation
• Communicating with you regarding your application status and services
• Billing and account management
• Compliance with legal and regulatory requirements

WHAT INFORMATION WE COLLECT

• Full name, birth date, civil status, gender, and citizenship
• Contact details (phone number, landline, email address)
• Home or business address and location details
• SAMELCO account information and utility documents
• Valid government-issued identification or passport
• Location sketch of the installation site

HOW WE USE YOUR INFORMATION

Your personal data will be used solely for the purpose of processing your subscription application and delivering our services.

We will not sell, share, or disclose your information to third parties without your consent, except as required by law.

DATA RETENTION

Your information will be retained for as long as your subscription is active and for a reasonable period thereafter as required by applicable laws and regulations.

YOUR RIGHTS

Under the Data Privacy Act, you have the right to access, correct, and object to the processing of your personal data.

To exercise these rights or for any privacy-related concerns, contact us at:

• Email: info.cyg@filproducts.ph
• Address: Bernate Compound, Brgy. Capoocan, Calbayog City, Samar 6710
• Phone: 0917 320 5871 , 0938-320-5871